gb99 owner Privacy Policy
Protecting your personal information is our top priority. This policy describes how gb99 owner collects, uses, and keeps your data secure.
Purpose of This Policy
Welcome to gb99 owner. This privacy policy applies to users in Bangladesh and explains what information is collected about you when you use our platform, how that information is used, who it may be shared with, and what rights you have.
By using gb99 owner's services, you are considered to have agreed to the terms set out in this privacy policy. All information related to your account registration, betting activity, and transactions is handled in accordance with our Terms and Conditions.
This policy applies only to services under the gb99owner.cam domain. Third-party websites or services may have their own privacy policies and are outside our control.
Data Collection 02
What Information We Collect
2.1 Information You Provide Directly
When you open an account or use gb99 owner's services, you provide certain information directly. This includes:
- Your full name and date of birth (for age verification)
- Mobile number and email address
- National ID or passport details (for identity verification)
- Payment information such as your bKash, Nagad, or Rocket number
- Username and password
- Your chosen security questions and answers
2.2 Automatically Collected Information
When you visit our site or use the app, some information is collected automatically:
- IP address and device identification details
- Browser type and version
- Page visit history and session duration
- Information from cookies and similar tracking technologies
- Device operating system and network information
2.3 Transaction and Gaming Activity Information
Your deposit, withdrawal, and betting activity is recorded in our system. This includes deposit amounts, withdrawal history, betting patterns, and outcomes. This information is used for security verification and improving service quality.
How Your Information Is Used
gb99 owner uses your information only for the following legitimate purposes:
3.1 Account Management and Verification
Your information is used for account registration, identity verification, and age confirmation. Our platform is for users aged 21 and above, so age verification is a required step.
3.2 Payment Processing
Payment information is needed to process your deposits and withdrawals. We handle transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Records of every transaction are stored securely.
3.3 Security and Fraud Prevention
We use your information to ensure the security of your account and funds. This includes detecting suspicious activity, preventing unauthorised access, and identifying the use of multiple accounts.
3.4 Customer Support
When you contact us via 24/7 live chat or email, we verify your account information to resolve your issue quickly. This helps us provide you with better service.
3.5 Bonuses and Promotions
Your transaction history is reviewed to correctly apply welcome bonuses, weekly deposit rewards, or other offers. This ensures each bonus reaches the right person.
3.6 Service Improvement
By analysing user experience, we make the site's functionality, navigation, and content more useful. Data used in analysis is not linked to individual identities.
Disclosure of Information 04
Sharing Information with Third Parties
gb99 owner never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:
- Payment processors: Necessary information is provided to trusted payment partners to complete deposits and withdrawals.
- Technology service providers: We work with technology partners for site hosting, security, and analytics, who are bound by their own privacy obligations.
- Legal requirements: If required by a court order or a valid request from a legal authority, necessary information may be provided.
- Fraud prevention: In the case of a serious security incident, information may be exchanged with relevant agencies.
All agreements with third parties include data protection obligations. All our partners follow the same standard of privacy policy.
Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files stored in your browser. They are used to remember your login status, save language preferences, and monitor site performance.
5.2 What Types of Cookies We Use
- Essential cookies: Required for the site to function properly. Login sessions, security tokens, etc.
- Functional cookies: To remember your preferences and settings.
- Analytical cookies: To collect statistics on site usage, which helps improve the service.
5.3 Cookie Control
You can delete or disable cookies in your browser settings. Please note that disabling essential cookies may cause some important features of the site to stop working correctly.
Data Retention 06
Data Retention Period
gb99 owner retains your information only for as long as necessary. Generally:
- Information from active accounts is kept for a set period even after the account is closed.
- Transaction records are retained for a defined period as required by law.
- If you withdraw consent for marketing, your information is no longer used for that purpose.
- Security logs are kept for a limited time and are then automatically deleted.
After the specified period, information is securely deleted or anonymised so that you can no longer be identified.
Security Measures
gb99 owner has implemented several technical and administrative measures to keep your information secure:
7.1 Encryption
All data transmission is secured with SSL (Secure Socket Layer) encryption. When you see the lock icon in your browser, the connection is secure. Payment information is stored using specially encrypted methods.
7.2 Access Control
Only authorised staff can access your information, and only within the limits of what they need. Every access is logged and reviewed regularly.
7.3 System Monitoring
Our systems are monitored around the clock. If any suspicious activity is detected, action is taken promptly.
7.4 Staff Training
All gb99 owner staff are trained on data protection policies. Awareness programmes to prevent privacy breaches are conducted regularly.
While we work to maintain the highest level of security, complete security on the internet cannot be guaranteed. However, if a data breach occurs, we will notify the affected users promptly.
Your Rights 08
User Rights
gb99 owner recognises the following rights of its users over their information:
8.1 Right to Access Information
You can request to know what information we hold about you. Such requests are typically fulfilled within a set timeframe.
8.2 Right to Correct Information
If any of your information is incorrect, you can request that it be corrected. Keeping information accurate is also important for safe account management.
8.3 Right to Close Your Account
You may close your account if you wish. However, some information will be retained for a set period for legal and regulatory purposes.
8.4 Right to Opt Out of Marketing Communications
If you no longer wish to receive our promotional emails or messages, you can withdraw consent at any time. Essential service-related communications may continue.
Protection of Minors
gb99 owner's services are for persons aged 21 and above only. We do not collect information from minors or allow them to open accounts. If someone is identified as being under 21 during age verification, their registration is stopped and the information provided is deleted.
To learn more about responsible gaming and to protect yourself and your family, please read our Responsible Gaming Guidelines. These contain detailed information on self-control, deposit limits, and support resources.
Policy Changes 10
Changes to This Policy
gb99 owner reserves the right to change or update this privacy policy from time to time. For any significant changes, we will notify users in advance by email or via a site notification.
Changes will take effect from the date they are published. Continuing to use the site after a change is considered acceptance of the new terms. You should therefore check this page regularly to stay up to date.
For answers to common questions related to the privacy policy, see our FAQ section.
Contact 11
Contact Us
If you have any questions, complaints, or requests regarding this privacy policy, please contact us in the following ways:
- Live Chat: 24/7 support is available via the chat button on any page of the site.
- Email: [email protected]
Our support team can assist in both Bengali and English. For information-related requests, you may be asked to provide some details for identity verification.
Have more questions?
Our support team is always ready to answer any questions you have. Contact us via live chat or find out more about our services.
Learn about gb99 owner